Your personal information is our most valued responsibility. We are fully transparent about what data we collect, how we use it, and how we keep it safe.
aq9999 (https://aq9999.co) is a trusted online gaming platform for players in Bangladesh. We take the privacy of all our users seriously. This Privacy Policy is designed to give you a clear understanding of what information we collect, how we use it, who we share it with, and the steps we take to keep your data safe.
By creating an account or using the aq9999 platform, you are considered to have accepted this Privacy Policy. Please read it carefully. If you have any questions, feel free to contact our support team.
Important: This Privacy Policy applies solely to the aq9999 platform itself. Third-party sites and apps are governed by their own respective policies.
Aq9999 only collects the information needed to deliver the best possible service. We do not gather unnecessary data and will never use your information without your consent.
| Type of Information | Description | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial information | BKash/Nagad number, bank account (for verification) | Yes |
| Technical Information | IP address, device information, browser type | Automatic |
| Gaming Activity | Bet history, wins/losses, session duration | Automatic |
| Location data | Country & City (derived from IP) | Automatic |
Aq9999 collects information in several ways, including details you provide directly such as registration forms, as well as technical data collected automatically.
Aq9999 uses your information only for specific, legitimate purposes. We never sell your data or use it for any unauthorized purpose.
Aq9999 never sells your personal information. In certain limited cases, some data may be shared with third parties — only where legally required and strictly necessary.
Please note: Before sharing any data with third parties, aq9999 ensures they adhere to the same standard of privacy protection.
Aq9999 uses cookies to enhance your browsing experience and maintain platform functionality. Cookies are small text files stored on your device.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit some platform features.
Aq9999 retains your information only for as long as necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations.
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal obligations |
| Transaction History | 7 Years | Financial regulations |
| KYC Documents | 5 Years | Identity Verification Records |
| Support Chat | 2 Years | Service Quality Improvement |
| Technical Logs | 90 Days | Security Monitoring |
You have full control over your personal information at aq9999. You may exercise any of the rights below at any time.
You may request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain circumstances, you may request that your data be deleted.
You may object to your data being used for marketing purposes.
You may request your information in a standard, portable format.
In certain circumstances, you may request that the processing of your information be restricted.
To exercise your rights: Email us at [email protected] or reach out via live chat. We will respond within 30 business days.
Aq9999 employs industry-leading security technology to protect your data. Our security team monitors systems 24/7.
Aq9999 works with a number of trusted third-party service providers to keep the platform running smoothly. Every partner operates under strict confidentiality agreements.
Warning: If you follow a link to a site outside aq9999, that site's own privacy policy will apply. We are not responsible for the data practices of external websites.
Aq9999 is strictly for users aged 18 and above. We do not knowingly collect information from minors.
For parents: If you believe your child has created an account on aq9999, please contact us at [email protected]. We will take immediate action.
Aq9999 may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a platform notification before they take effect.
We believe in actions, not just words. Every step we take to protect your data is practical and real.
Every data transmission on aq9999 is protected by 256-bit SSL. No third party can intercept or read your information in transit.
Aq9999 never sells your data. Your information exists solely to serve you — that is our commitment.
Independent third-party experts regularly audit our systems to identify and address any vulnerabilities.
Access, correct, or delete — you have full control over your personal information.
No hidden terms. Our privacy policy is written in plain, straightforward language so everyone can understand it.
We only collect what is needed to provide our service — nothing more.
Your data is fully protected at aq9999. Register today and join Bangladesh's most trusted gaming platform.